Your Hotel

JD
John Doe

Conversations

HK
Housekeeping 2m ago

Room 204 is ready for inspection

FD
Front Desk 15m ago

Guest request: Extra towels to 312

BS
Bell Staff 5m ago

Luggage delivered to room 501. Guest confirmed receipt.

CN
Concierge 25m ago

Restaurant reservation confirmed for party of 4 at 7 PM

MT
Maintenance 45m ago

Elevator maintenance completed. All systems operational.

EV
Events 1h ago

Conference room setup complete for tomorrow's meeting

FB
Food & Beverage 1h 30m ago

Room service order for 305 delivered successfully

HK

Housekeeping

HK

Room 204 is ready for inspection. All cleaning completed.

2:45 PM

Thank you! I'll send maintenance over shortly.

2:46 PM
HK

Perfect. Also, room 205 needs extra towels. Should I handle it?

2:47 PM

Yes, please. I'll mark it as assigned to you.

2:48 PM

Front Desk Tasks

Tasks

Task #
Priority
Task Name
Description
Location
Assigned By
Assigned To
Created
Completed
Actions
T-001
High
Inspection
Inspect room 204 after housekeeping completion
Room 204
Front Desk
Housekeeping
Jan 12, 2026 2:45 PM
—
T-002
Medium
Extra Towels
Guest requested extra towels for room 312
Room 312
Front Desk
Housekeeping
Jan 12, 2026 2:30 PM
—
T-003
Low
AC Unit Repair
AC unit in room 205 needs repair
Room 205
Front Desk
Maintenance
Jan 12, 2026 1:30 PM
—
T-004
Completed
Cleaning
Deep clean room 201 after guest checkout
Room 201
Front Desk
Housekeeping
Jan 11, 2026 4:30 PM
Jan 11, 2026 4:45 PM
T-005
Completed
WiFi Router Reset
Reset WiFi router in room 305
Room 305
Front Desk
Maintenance
Jan 11, 2026 11:20 AM
Jan 11, 2026 11:35 AM
T-006
Completed
Guest Welcome Package
Deliver welcome package to room 401
Room 401
Front Desk
Bell Staff
Jan 10, 2026 10:00 AM
Jan 10, 2026 10:12 AM

User Management

User Department Role Last Active Actions
JD
John Doe
john.doe@resort.com
 Management Admin 2 minutes ago
SM
Sarah Miller
sarah.miller@resort.com
 Front Desk User 15 minutes ago
MJ
Mike Johnson
mike.johnson@resort.com
 Housekeeping User 1 hour ago
EW
Emily Wilson
emily.wilson@resort.com
 Engineering User 3 days ago

Lost & Found

Item #
Status
Item Name
Description
Location
Created By
Created
Claimed
Actions
L-001
Lost
iPhone 12 Pro
Lost in the pool area
Pool Area
Front Desk
Jan 12, 2026 3:15 PM
—
L-002
Found
Room Key Card
Found in the elevator
Elevator
Housekeeping
Jan 11, 2026 8:30 PM
—
L-003
Claimed
Ray Ban Sunglasses
Found in the restaurant
Restaurant
Food & Beverage
Jan 10, 2026 2:20 PM
Jan 11, 2026 10:15 AM
L-004
Lost
Apple Watch Series
Lost in the fitness center
Fitness Center
Front Desk
Jan 12, 2026 10:45 AM
—
L-005
Found
Blue Teddy Bear
Found in the lobby play area
Lobby
Bell Staff
Jan 12, 2026 11:20 AM
—
L-006
Lost
Brown Leather Wallet
Lost in the bar area
Bar
Front Desk
Jan 12, 2026 7:30 PM
—

Knowledge Base

Document Name
Description
Department
Date
Actions
Housekeeping SOP
Standard operating procedures for housekeeping department
Housekeeping
Today, 2:30 PM
Room Specifications
Detailed specifications for all room types and amenities
Front Desk
Yesterday, 4:15 PM
Emergency Procedures Manual
Complete emergency response procedures and contacts
Maintenance
2 days ago
Front Desk Check-in Process
Step-by-step check-in procedures for front desk staff
Front Desk
3 days ago
Hotel Amenities Guide
Complete guide to all hotel amenities and services
Concierge
5 days ago

Announcements

General Manager Posted 3 hours ago

Pool area closed tomorrow 8:00 AM – 11:00 AM for scheduled maintenance. Please advise arriving guests accordingly.

Housekeeping Posted 5 hours ago

Fresh towel delivery arriving to all floors by 3:00 PM today. Energy conservation reminder in effect.

Events

9:00 AM
All-staff briefing – Conference Room A
2:00 PM
Corporate group arrival (25 guests) – Front entrance prep
7:00 PM
Live acoustic music at the Lakeside Lounge

Weather

❄️
28°F
Snowy • Feels like 18°F • Wind: 10 mph NW
—
—
❄️
28°F
Snowy • Feels like 18°F • Wind: 10 mph NW
6 AM
25°F ❄️
9 AM
29°F ☁️
12 PM
33°F 🌤️
3 PM
35°F 🌤️
6 PM
32°F ☁️
9 PM
28°F ❄️
Today
❄️
28°
18°
Mon
☁️
32°
22°
Tue
🌤️
35°
25°
Wed
☀️
38°
28°
Thu
☀️
40°
30°
Fri
🌤️
36°
26°
Sat
☁️
33°
23°

Shift Notes

Overnight Shift
2:00 AM (Jan 11)

Room 412 AC noise complaint — maintenance ticket #7842 created. Guest relocated to 418 with comp breakfast.

Morning Shift
6:45 AM (Jan 12)

All guest rooms inspected and ready. Breakfast service running smoothly. No issues to report.

Evening Shift
8:30 PM (Jan 12)

Guest in 305 loved the welcome cookies — requested recipe. Excellent job on amenity upgrades!

Settings

General Settings

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Add property event information automatically from a calendar feed (iCal URL)

Notification Settings

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Security Settings

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Phone number for two-factor authentication codes

Last changed 30 days ago